uk.superbrands.com Superbrands UK Vol. 23 Selco Builders Warehouse is the UK’s fastest growing builders’ merchant and supplier of choice for the jobbing builder. With ambitious plans to increase market share in the Repair, Maintenance and Improvement (RMI) sector, Selco is committed to a sustainable operating future and continues to go from strength to strength Market The UK builders’ merchant industry in general has faced a mixed period over the last 12 months. While sector performance has largely remained resilient, there have been testing periods as a result of – most notably – Brexit, the pandemic and inflationary pressures. Selco, however, has been able to continue the strong progression it has seen over the last decade and has established itself as a true jewel in the crown of parent company Grafton Group. A combination of bolstering its online and digital offering, continued branch network expansion and constantly evolving its services has ensured that Selco has enhanced its position in the market and posted impressive turnover and profit results. Ambitious new expansion plans are now in place to significantly increase the size of the business to 100 branches, creating more than 1,000 jobs along the way, by 2026. Product With a customer base comprising professional tradespeople and businesses, Selco’s primary aim is to serve the RMI and home renovation market. As such, each of its branches has in excess of 13,000 recognised trade products – all available at trade prices. From timber to decking and bathrooms to power tools, Selco has every base covered both in branch and through its extensive digital offering, including Click & Deliver, Click & Collect and a recently launched new app. Additional services available to assist tradespeople with their day-to-day work include sheet-cutting, brick-matching, paint-matching and project lists. Selco also recognises the increasing importance of supplying renewable and sustainable products, such as FSC-certified timber and other environmentally friendly materials. Achievements Selco’s strong performance over the last 12 months has been supplemented by fantastic career development opportunities for its 3,000 colleagues. All branch colleagues have been given the chance to upskill and move to the next stage of their development through the Rising Stars programme, while a Driver Academy was launched to help colleagues pursue a new career as a fully qualified HGV driver. Recent Developments The last year has seen Selco continue along its expansion strategy and secure record-breaking achievements across its branch network. New branches have been opened in Rochester, Canning Town and Exeter with Peterborough and Cheltenham due to be added to that list by early 2023. The ‘customer first’ pledge, for which Selco is renowned, has been further enhanced with the introduction of a new app. Following on from Click & Collect and Click & Deliver, Selco has further strengthened its digital offering to ensure tradespeople are able to purchase products and materials in the most convenient way possible to them. Selco’s commitment to accelerate the company’s sustainability programme across five key areas – customer and product, people, planet, community and ethics – has also continued. The effect Selco’s operations are having on the environment has been on the agenda for a number of years, with important strides forward already made. A new strategy was launched in 2021, with flagship programmes including the planting of nearly 100,000 trees at a ‘Selco Forest’ on land near Jedburgh in the Scottish Borders. A second ‘Selco Forest’ has been planted in 2022, this time in Wales, and during the lifecycle of the trees, each forest will offset almost two years’ worth of carbon generated by customer deliveries. The overhaul of Selco’s transport fleet has also gathered pace. Selco sells over 13,000 SKUs frommore than 300 different suppliers DID YOU KNOW?
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