UK Volume 20

marshalls.co.uk superbrands.uk.com Marshalls Superbrands UK Annual Vol.20 Disclosure Statement, as required following the introduction of the UK Government Modern Slavery Act 2015. Together with anti-slavery partner, Hope for Justice, Marshalls has made good progress in preventative education work with employees, suppliers and those in and around overseas supply chains, especially in Vietnam and India. In 2018, Marshalls became a Patron Partner of CRASH, sharing practical skills, building materials and donations to help homelessness charities and hospices with their vital construction projects. Marshalls also became the first in the construction sector to join the Co-op’s Bright Future programme, offering the opportunity of a paid work placement and a job for those who have been rescued from modern slavery in the UK. Promotion Marshalls’ digital strategy continues to increase in momentum across its operations. The strategy combines digital trading, digital marketing and digital business and is focused on the customer experience. The strategy places the interests of stakeholders and the requirements of customers as its key priorities. Customers are able to use web and mobile applications to model their requirements and allow for full digital access. A new commercial web platform was launched in 2018 and a new domestic platform will follow. Marshalls’ strategic direction is ‘digital by default’, which seeks to define digital as a core part of the company’s culture. Marshalls continues to lead the way in thought leadership, by highlighting the growing importance of Landscape Protection products. In response to the need for better protection from terror attacks, Marshalls takes a multi-layered, holistic approach to landscape protection products, ensuring that they are attractively integrated into landscapes without compromising on a design’s aesthetic or affecting pedestrian movement and interaction. Brand Values Marshalls’ shared values of Leadership, Excellence, Trust and Sustainability underpin the company and are important to the continued success of the business. Marshalls aims to be the supplier of choice for every landscape architect, contractor, installer and consumer, and for the brand to remain synonymous with quality, innovation and superior customer service. Marshalls is the UK’s leading manufacturer of hard landscaping products, and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s . Marshalls strives to create products that improve landscapes and create better environments to develop happier and healthier communities Market A global leader in creating better spaces, Marshalls strives to improve environments for everyone, from creating integrated landscapes that promote well-being and using fairly traded stone, to providing products that alleviate flood risks and creating innovative protective landscape furniture. Working in both the public sector as well as domestic and commercial markets, Marshalls provides a complete external landscaping, interior design, paving and flooring products service – from planning and engineering, to guidance and delivery. Marshalls is committed to producing new products that better any existing market offering, and to make them from the best materials it can source. Over the years, Marshalls has continued to develop and expand its products and services – whether working alongside architects, local authorities and contractors or providing homeowners, driveway installers and garden designers with innovative domestic products. Product Marshalls’ domestic customers range from garden designers and professional landscapers to DIY enthusiasts and driveway installers, and specialises in helping to create beautiful and practical outdoor spaces that families can enjoy for years to come. Designed to inspire, Marshalls’ extensive product ranges combine quality, elegance and durability in both traditional and cutting-edge designs, with products to suit every taste and style. In the public sector and commercial market, Marshalls works with a diverse commercial customer base, including local authorities, commercial architects, specifiers, contractors and house builders, by offering them unrivalled technical expertise, manufacturing capability and an enviable product range, including superior natural stone, innovative concrete hard landscaping products, water management solutions, rail products, landscape furniture and protection products, and natural stone cladding as well as facades. Achievements Having been the first organisation to achieve verification against BRE Global’s newly launched Ethical Labour Sourcing Standard (BES 6002) in 2017, Marshalls achieved verification for the second year running. It continues to focus on being a successful and profitable business whilst minimising its impact on the environment, looking after people and communities, striving to be innovative and to respond to market challenges and opportunities as well as taking the lead in its sector. Having remained a signatory of the United Nations Global Compact since its acceptance in 2009, Marshalls is committed to aligning operations and strategies with the 10 universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. In 2018, Marshalls was again awarded The Fair Tax Mark in recognition of the business’ commitment to transparent tax processes along with being recognised as a Living Wage Employer. The Carbon Trust has reaccredited Marshalls three times. Since 2009, Marshalls has reduced its relative carbon footprint by almost 16% and has made a commitment to reduce its carbon emissions by 3.1% per year until 2020. Recent Developments Marshalls is spearheading Future Spaces, a project set up to foresee how commercial, public and domestic spaces might adapt and evolve over the next 10 years. The result of intensive research, Future Spaces aims to predict how changing lifestyles, technology and economic conditions might dictate the look, feel, colour, shape, textures and materials used to create those spaces. Sustainability remains at the heart of everything Marshalls does, and the company continues to be at the forefront of sustainable business. As the first company in its sector to belong to the Ethical Trading Initiative (ETI), Marshalls has unveiled its ETI Strategic Plan 2018 - 2020. Objectives have been developed to further embed and integrate ethical trade into business activities and decision-making as well as seeking to improve conditions for workers, their families and communities. Marshalls published its second Modern Slavery Brand History 1890 Solomon Marshall starts to quarry in Southowram, Halifax, and in 1904 establishes S. Marshall and Sons Ltd in West Yorkshire. 1947 A second production site is opened, manufacturing lintels, steps and fence posts. In 1948 an engineering division is established. 1964 Marshalls becomes a plc, with shares quoted on the London Stock Exchange. 1972 New product development sees the introduction of block paving and the famous ‘Beany Block’ that combines drain and kerb. 1988 Brick manufacturer George Armitage & Sons is acquired, becoming Marshalls Clay Products. 2004 Marshalls acquires Woodhouse, expanding its product offering to include design-led street furniture, lighting and signage. 2011 Marshalls announces a European venture, Marshalls NV. 2012 Marshalls is an official supplier to the London 2012 Olympic Park. In addition, an office is opened in Xiamen, China. 2014 Marshalls is accredited by the Living Wage Foundation. 2017 Marshalls acquires precast concrete manufacturer, CPM. 2018 Marshalls is again awarded The Fair Tax Mark.