Kosovo Volume 5

18 u MARKET t Besa Security is spread all over Kosovo and offers integrated security solutions in all main cities of Kosovo. Our clients are from all vertical markets starting from small businesses, corporates, banks/financial institutions, schools and universities, hospitals, retail, etc. Besa Security is also present in Albania’s market. u ACHIEVEMENTS t The successes of Besa Security are results of obeying all the law obligations, professional behavior, and application of modern managing concepts and continuous training. Besa Security has created a friendly work environment where all employees are treated equally with no discrimination. The company’s personnel operate based on written policies and standard operating procedures, which are designed to help them in fulfilling their job duties and in the right evaluation of job performance. Besa Security has been awarded as the Biggest Tax Payer in Kosovo for two years in row, from the Economic Chamber of Kosovo and American Chamber of Commerce in cooperation of Kosovo Customs and Tax Administration. In year 2019, Besa Security is awarded as the Best Employer of the Year, the Best of Kosovo 2019, from the Economic Chamber of Commerce, based on the data from the Tax Administration on the number of employees and on the evaluation of working conditions. Since 2011, Besa Security is certified in accordance with the Standard ISO 9001, which assures our high standard of quality control. Since 2019, Besa Security is certified in accordance with ISO 45001, which assures our high standard for occupational health and safety. Besa Security in the first quarter of 2020 is certified with ISO 27001, which assure our high standard of information security. Besa Security is also awarded as Kosovo’s SUPERBRAND for 2014/2015, 2016, 2017, 2018 and 2019/2020 based on Market Dominance, Longevity, Goodwill, Customer loyalty, and Overall market acceptance! u HISTORY t Besa Security was founded in the year 2003 as a security company to offer alarm monitoring services and patrol interventions, to small businesses. Today, Besa Security offer guarding services, electronic surveillance services, cash in transit services, close protection and public gathering services; as well as ATM replenishment & maintenance and cash counting services. We offer affective services to 10,000 clients with efficiency through our skilled and trained employees. Besa Security has its business plan and corporate strategy, clear mission and vision, good governance, work spaces with warm environment for a higher morel of employees, and award and recognition criteria for our employees. Within our employees we have other nationalities that are minorities in Kosovo, inclusion of handicaps, and both genders in about all positions. u PRODUCT/SERVICES t Besa Security offers various services in the field of security provision. Its services are a benchmark for the industry in Kosovo and are offered by personnel that have a proven track record in this field. Main services are Monitoring services of burglary alarm, fire alarm, panic button, and camera monitoring. In case of alarm activation, or early detection of threat via cameras, in all types of monitoring, the SUPERBRANDS KOSOVO’S CHOICE 2019/2020