Kosovo Volume 4

22 Superbrands Kosovo’s Choice 2018 Market Besa Security is spread all over Kosovo with about 1000 employees and with 55% of market share, within many security companies that operate in Kosovo. Its main security services are Electronic Surveillance via Burglary Alarm Systems and Video-Cameras, Security Guards, Close Protection, and Cash in Transit Services. In addition, Besa Security distributes, integrates, and maintains with its technical department many security equipment. Since 2012, Besa Security has successfully established its security services in Albania’s market. Achievements The successes of Besa Security are results of obeying all the law obligations, professional behavior, and application of modern managing concepts and continuous training. Besa Security has created a friendly work environment where all employees are treated equally with no discrimination. The company’s personnel operate based on written policies and standard operating procedures, which are designed to help them in fulfilling their job duties and in the right evaluation of job performance. Besa Security has been awarded as the Biggest Tax Payer in Kosovo for two years in row, from the Economic Chamber of Kosovo andAmerican Chamber of Commerce in cooperation of Kosovo Customs and Tax Administration. Besa Security is certified since 2011 with the Standard ISO 9001:2008 and re-certified in 2017 with ISO 9001:2015, from Bureau Veritas – Paris, which assures our quality control. Besa Security is awarded as Kosovo’s SUPERBRAND for editions 2014/2015, 2016 and 2017 based on Market Dominance, Longevity, Goodwill, Customer loyalty, and Overall market acceptance! History The Security Company Besa Security L.L.C. is established on the year 2003. Initially, started as the first national company in Kosovo offering security services through Alarm System. Today, Besa Security offers Alarm Monitoring Services, Security Guards services, Cash in Transit Services, IP/CCTV Monitoring Services, Access Control, and GPS/GPRS car tracking. As a liaison point of all these services is the Control Room, which operates 24/365 with 20 Electronic Surveillance Operators with 6 hours shifts. Currently, Besa Security is the leading company in the field of private security services offering services to the most prestigious institutions in Kosovo such as commercial banks, public institutions, embassies, international organizations, schools and universities, different private businesses, and houses/residences. Product/Services Besa Security offers various services in the field of security provision. Its services are a